CLOSING OF NEW SALES FOR AGENT SOLD MEDICARE SUPPLEMENT BUSINESS Our commitment to you and your customers has always been to provide quality protection, products, and services to individuals and families that they can count on. With this in mind, we’ve decided to streamline our focus and product portfolio by closing new sales of our agent sold Medicare Supplement Insurance business. Effective September 28, 2020, we will stop all new sales for this line of business. This includes all new sales for Agent Sold (MSH1) Medicare Supplement Insurance plans A, B, C, D, F, G, and N. DATES OF TRANSITION
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Independence Day Office Closing 2020
Mutual of Omaha and its affiliates (United of Omaha and United World) will be closed on Friday, July 3rd for Independence Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule Med Supp E-App & All Life Cutoff 3:00 PM Health Cutoff 3:00 PM Long Term Care Cutoff 3:00 PM Direct Deposit (EFT) Available Independence Day, Friday 7/3/2020 Tuesday, 6/30/2020 Tuesday, 6/30/2020 Monday, 6/29/2020 Monday, 6/29/2020 Friday, 7/3/2020 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact your Sales Director
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Medicare Solutions – Omaha Family of Companies
Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for – MI, MN, MO, and OR. One Company/One State – KS and NM Effective August 1, 2020, only applications underwritten by Omaha Insurance Company will be accepted for Kansas and New Mexico new Medicare supplement business. Medicare Solutions Product Portfolio Offerings Mutual offers a suite of products designed to meet the needs of your Medicare aged clients. Learn more. Value-Added Benefits Give your clients more value when they purchase a Mutual of Omaha or its affiliates Medicare supplement policy. New Mutual of Omaha Medicare Supplement Plans
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Update to GTL’s Agent Portal Voice Verification
You asked… and we listened! We have added a new DOB submission method on the Agent Portal Voice Verification call. Your clients now have the option to input their date of birth through their phone keypad. In order for the AI to interpret the DOB correctly through the keypad, it needs to be 8 digits in the form of 2 digit month, 2 digit day and 4 digit year. Example: 01/02/1960 Your client can still enter their DOB by voice if they so choose. Visit the Agent Portal View Voice Verification FAQs Update to GTL’s Agent Portal
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Improved Sales Support Service Line
As we mentioned in May, Mutual of Omaha has been working on changes to the prompts on our Sales Support toll-free phone line (1-800-693-6083). We are happy to announce these changes have now been fully implemented. To better serve you, we now provide prompts allowing you to select the department, service or product you are calling in for and route you directly to the correct representative that can help. Please listen carefully to these prompts, as these enhancements will help shorten wait times, lessen the number of transfers and overall provide for a quicker service response. We appreciate your business
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Medicare Solutions – Omaha Family of Companies
Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for IL, KY, MO, SC, and TN. 2020 3rd Quarter Broker Bonus Program Earn extra cash on your Med supp sales with our 3rd Quarter Broker Bonus program. $150 for your underwritten business and now available in more states. Check it out. Dental: Dental Product is Now Available in Washington View Dental Insurance product release information, for the state of Washington. Medicare Advantage and Prescription Drug Plans: 2021 PDP Product Training Available 2021 Part D Product Training is now available on Sales Professional Access. Just another step in
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Medicare Solutions – Omaha Family of Companies
Medicare Supplement: Upcoming Rate Adjustments View Upcoming Rate Adjustments–AL, IL, NC, NV, OH, PA, TN, VA, WA, WI. NY Rate Filing Notice View filing notices for NY. July 2020 Rate Release View Rate Release information for the following states: Alaska, Arizona, California, Connecticut, Minnesota, North Dakota, and Rhode Island. 2020 Marketing Credits Program View information about our Marketing Credits Program. Mutual Matters is Available on SPA View information on our Mutual Matters quarterly publication. #goldencareagent #mutualofomaha
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Medicare Center: Text to Enroll!
Medicare Center: Text to Enroll! New for AEP 2021 Offering Agents the Greatest Flexibility in Telework, Customer Engagement and Increasing Medicare Enrollments. With easy and flexible functionality, all agents can build seniors’ trust and retain customers for life. Available for call centers and field agents to: PREFILL ENROLLMENT APPLICATIONS Send link via text or email for seniors to review, sign and submit their enrollments. BUILD RELATIONSHIPS Engage seniors on the phone and verbally communicate a personal code so they can enroll with your guidance right then and there. ENGAGE SENIORS THE WAY THEY WANT TO ENGAGE Let your customers
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Medicare Solutions – Omaha Family of Companies
Medicare Supplement: Cost Savings Plan N View information on our Plan N and how it can save on costs. Underwriting Tips for Credit Card Payments View helpful underwriting tips for using a credit card for payments. New Omaha Insurance Company Medicare Supplement Plans in Kansas and New Mexico View information about Omaha Insurance Company Medicare supplement plans in KS and NM. Medicare Advantage and Prescription Drug Plans: PDP Case Status PDP Case Status can now be found on SPA under Case Management. #goldencareagent #mutualofomaha
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Medicare Solutions – Omaha Family of Companies
Dental: Dental Insurance Spotlight-The Network View information about Mutual of Omaha’s Dental Network. “Chomp at Dental Insurance for More Sales” Webinar Questions View Questions asked, during our “Chomp at Dental Insurance for More Sales” webinar, along with answers provided by our Sales Managers and Dental Teams. #goldencareagent #mutualofomaha
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