Good News | GTL’s Products Bring Home The Gold

  GTL Olympic Week | GTL’s Products Bring Home The Gold February 12 – 16, join GTL each day for a short webinar focused on each of their products that bring home the gold. (topics, dates & registration below) As an added bonus, the first 3 agents to attend a webinar and write business on the corresponding product  will receive a GTL Prize Pack! 15 Prize Packs will be awarded! Monday, February 12 at 9:00 AM Central Advantage Plus®, Hospital Confinement Indemnity Insurance — REGISTER HERE! Tuesday, February 13 at 9:00 AM Central Short-Term Home Health Care Insurance — REGISTER
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Categories: GoldenCare News, Guarantee Trust Life, Industry News, Long-Term Care, and Short-Term Care.

Upcoming NGL Customer Service Survey

You may be receiving a phone call to participate in a feedback survey to help NGL assess our customer service. In the coming weeks, Teri Fulton, from Customer Metrics, Inc., will be conducting in-depth, anonymous, one-on-one telephone interviews to gather opinions and assessments from advisors and agents. A total of 335 agents and advisors will be asked to participate. We hope this will help NGL continue to build innovative opportunities, enhance our partnerships and increase our level of customer service. Please contact NGL’s dedicated Life Product Support team at 800-762-9883 or lifeproductsupport@nglic.com with questions. Thank you!   Upcoming NGL Customer
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Categories: Industry News, Long-Term Care, and National Guardian Life.

New enhanced security feature on MyNGLIC.com

Enhanced security protection starting on March 1 for NGL agent website! NGL is working hard to create an additional layer of security protection on our agent website, MyNGLIC.com. Starting March 1, you will notice the enhanced security feature the first time you log in to the website. This security feature, Multi-Factor Authentication (MFA), is a method of confirming a user’s identity in which a user is granted access only after successfully presenting several separate pieces of evidence to an authentication mechanism – typically at least two of the following categories: knowledge (something they know), possession (something they have), and inherence
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Categories: Industry News, Long-Term Care, and National Guardian Life.

“The Rough Lives of Older Americans in ‘Nomadland’”

“The Rough Lives of Older Americans in ‘Nomadland’,” by Richard Eisenberg, Next Avenue “In her powerful new book, Nomadland, award-winning journalist Jessica Bruder reveals the dark, depressing and sometimes physically painful life of a tribe of men and women in their 50s and 60s who are — as the subtitle says — ‘surviving America in the twenty-first century.’ Not quite homeless, they are ‘houseless,’ living in secondhand RVs, trailers and vans and driving from one location to another to pick up seasonal low-wage jobs, if they can get them, with little or no benefits.” LTC Comment (from Stephen A. Moses,
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Categories: Industry News and Long-Term Care.

“U.S. Pays Billions for ‘Assisted Living,’ but What Does It Get?”

“U.S. Pays Billions for ‘Assisted Living,’ but What Does It Get?,” by Robert Pear, New York Times “Federal investigators say they have found huge gaps in the regulation of assisted living facilities, a shortfall that they say has potentially jeopardized the care of hundreds of thousands of people served by the booming industry. The federal government lacks even basic information about the quality of assisted living services provided to low-income people on Medicaid, the Government Accountability Office, a nonpartisan investigative arm of Congress, says in a report to be issued on Sunday. … Assisted living was not part of the
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Categories: Industry News and Long-Term Care.

“CMS Tries to Flush ‘Sick Creep’ Out of Medicare Advantage Rates”

“CMS Tries to Flush ‘Sick Creep’ Out of Medicare Advantage Rates,” by Allison Bell, ThinkAdvisor “Officials at the Centers for Medicare and Medicaid Services (CMS) are trying to squeeze what they say is unjustified risk score inflation out of the Medicare Advantage program in 2019. CMS officials have included a 2.26% risk score “normalization” factor in their advance notice for the Medicare Advantage program bidding process for 2019.” LTC Comment (from Stephen A. Moses, President, Center for Long-Term Care Reform): The article concludes: “But the addition of the risk score normalization factor could reduce the ‘expected average change in revenue’ to 1.84%, from 2.75% for
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Categories: Industry News and Long-Term Care.

“CMS to Allow Non-Skilled Home Care Benefit in Medicare Advantage”

“CMS to Allow Non-Skilled Home Care Benefit in Medicare Advantage,” by Amy Baxter, Home Health Care News “Non-skilled in-home care supports will be included as a supplemental benefit in Medicare Advantage plans in 2019, according to the Centers for Medicare & Medicaid Service (CMS), which announced the policy change Thursday afternoon. The move marks the first time that CMS has allowed an item or service to be eligible as a supplemental benefit that covers daily maintenance.” LTC Comment (from Stephen A. Moses, President, Center for Long-Term Care Reform): Kind of sounds like a long-term care benefit. Will consumers see this as one
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Categories: Industry News, Long-Term Care, and Medicare Supp./Adv..

“What to Say Now About LTCI Rate Increases”

“What to Say Now About LTCI Rate Increases,” by Margie Barrie, ThinkAdvisor “Q. The topic of rate increases must be part of the conversation when I work with clients. When they request more details, how should I explain the reasons for past rate increases and the probability of future increases? A. Our clients need to be told to expect rate increase and to understand the reasons why. As long as rate increases occur, we will probably see negative articles in the press. So, it will be helpful if our clients understand the challenges that actuaries and carriers encounter when setting
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Categories: Industry News and Long-Term Care.

“A New Public/Private Long-Term Care Financing Plan”

“A New Public/Private Long-Term Care Financing Plan,” by Howard Gleckman, Forbes “Two years ago, the Long-Term Care Financing Collaborative proposed a public catastrophic long-term care insurance program. In effect, people would use private insurance, savings, or home equity to pay for the first few years of their care needs, then the government would pick up costs for people with true catastrophic needs. Today, two highly-respected long-term care experts offered an important refinement to that basic structure: A plan that ties the time period before insurance benefits are available to a person’s income. As a result, lower-income people could access new
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Categories: Industry News and Long-Term Care.

“LTC Insurance Payouts Increased 6 Percent In 2017”

“LTC Insurance Payouts Increased 6 Percent In 2017,” by Jadah Riley, Financial Advisor “U.S. long-term-care insurance companies paid out $9.2 billion in benefits to 295,000 recipients last year, up 6 percent from $8.65 billion a year earlier, according to the American Association for Long-Term Care Insurance.  ‘The total of all benefits paid increased as did the number of long-term-care insurance policyholders on claim,’ said Jesse Slome, director of American Association for Long-Term Care Insurance (AALTCI). … ‘Long-term-care insurance provides more than just money,’ Slome said. ‘It’s as much about having control and choices, while protecting your retirement plans and lifestyle.’”
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Categories: Industry News and Long-Term Care.