Thank you for your continued business this past year. As we approach the end of 2021, please keep in mind the following dates and guidelines to ensure that all your business processes in a smooth and timely manner. PLEASE NOTE: Given the current extended processing turnaround times, we are not able to guarantee that requests received during the last week of the year will have all requirements completed in time for the policy to be paid in 2021. Our service teams understand the importance of meeting this deadline and are operating at full capacity. Date Deadline December 10 Recommended last
Read More
Care Solutions News, November 2021
Care Solutions Sales & Support Teams Find your key sales contacts using our current territory map. Operations updates Prepare for year-end: Review key dates and holiday hours We’re dedicated to helping you have a smooth and successful year-end. To ensure you’re prepared, review our holiday hours, new business processing guidelines for 2021 production, and details about this year’s required minimum distribution waiver. Thanksgiving office closure, early newsletter deadlines OneAmerica will be closed Thursday, Nov. 25 and Friday, Nov. 26 for the Thanksgiving holiday. We will resume regular business hours on Monday, Nov. 29. Because of the upcoming holidays,
Read More
Adjustment to charge back of commission in months 7-12
Schedule Adjustments on charge back of commission Effective 12-1-2021, GLICO is making an adjustment to its commission schedules as they pertain to the charge back of commission in months 7-12. 100% of commission will be charged back should a surrender happen within six (6) months of date of issue and 50% for surrenders within 7-12 months of issue. This is not a change to the commission rate, only the charge back in months 7-12. This change will affect all annuity products and year durations. It will be effective on all policies that fund after 1-1-2022. Questions? Call GILICO’s Agent
Read More
WA long-term care application processing update
WA long-term care application processing update We would like to share an important application processing update now that the state of Washington (WA) Nov. 1st deadline has passed for individual coverage to be in place for the WA Cares Fund exemption. As you know, the volume of applications from WA put a significant strain on carriers and vendors who support this business across the industry. While OneAmerica® Underwriters and Case Managers are focused on processing as much business as possible before year-end, our processing times remain higher than normal. Unfortunately, our ability to provide and respond to status requests is
Read More
Great News About Care Solutions Leadership
Care Solutions Sales & Support Teams DENNIS MARTIN, PRESIDENT, ILFS MARK SCALERCIO, HEAD OF DISTRIBUTION, ILFS Our Care Solutions business continues to be an important part of the OneAmerica® story, and one of the ways we differentiate and drive value for the distribution partners and customers who depend on us. Today, we’re pleased to announce an exciting next chapter for Care Solutions, and to share with you that Jeff Levin has accepted a role as our new head of Care Solutions. Jeff has been serving as interim head of Care Solutions since July, and his leadership, vision, experience
Read More
Care Solutions News, October 2021
Care Solutions Sales & Support Teams Find your key sales contacts using our current territory map. Operations updates Thanksgiving office closure, early newsletter deadlines OneAmerica will be closed Thursday, Nov. 25 and Friday, Nov. 26 for the Thanksgiving holiday. We will resume regular business hours on Monday, Nov. 29. Because of the holiday, the November issue of Care Solutions News will be distributed on Thursday, Nov. 18. Postal Service delays The Unites States Postal Service (USPS) has implemented new service standards for First-Class Mail, beginning Oct. 1. This may be affecting the timing of mail from OneAmerica being
Read More
Update: WA long-term care application process
Update: WA long-term care application process The rapid influx of applications in the state of Washington (WA) has put significant strain on carriers, underwriters, and the vendors who support this business across the industry. When we made the decision to temporarily suspend sales of our Asset Care and Annuity Care products in Washington state on Aug. 14, we indicated we were unable to guarantee applications would be fully processed with a policy in force prior to Nov. 1, 2021. The following is the current status on pending applications for the remainder of October: On WA applications requiring medical records it
Read More
Updates and changes to our Asset Care® portfolio
Updates and changes to our Asset Care® portfolio OneAmerica® is committed to the long-term care (LTC) market and to offering products that bring value to both the agents and clients we serve together. To help ensure the longevity of our Care Solutions product portfolio and confidently continue to keep our promises to you and your clients, we must continually monitor market conditions, practices, pricing and features and make adjustments as needed. Below is information on upcoming changes to be aware of: Changes on Asset Care Single Premium, Annuity Funding Whole Life and Asset-Care I in California We’ll be making
Read More
SecureCare UL Video Resource Library – Learn As You Go!
Video resource library helps you learn as you go Learning a product takes time and incorporating it into your practice can take even longer. But what if you could speed up the learning process? Our video resource library is designed to help give you the product knowledge, prospecting tools and sales ideas you need — to get up to speed on SecureCare™ Universal Life and start closing cases. View Videos Contact us Questions? Please call the Securian SecureCare Sales Support Team at 1-888-900-1962. #goldencareagent #securian #mnlife
Read More
Return to pre-COVID guidelines: COI no longer required for every case
Return to pre-COVID guidelines: COI no longer required for every case Effective immediately, we will no longer require a Certificate of Insurability (COI) to be completed at policy delivery if premium is submitted with the application and the policy is issued standard or better. As long as the premium is submitted with the application, doesn’t have a substandard rating, and bound via a temporary insurance agreement (such as in Cash with App cases), no COI will be required. Additionally, we will no longer require a COI to be completed prior to initiating a request of funds or 1035 exchange. This
Read More
