LifeSecure Home Office Closed on July 4

Please be aware that LifeSecure’s home office will be closed on Monday, July 4, in observance of Independence Day. All departments will re-open Tuesday, July 5, at 8 a.m. ET. To view LifeSecure’s complete schedule of modified office hours for 2016, see below or click here. Thank you for choosing LifeSecure Insurance Company! #goldencareagent #LifeSecure
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Categories: Industry News and Life Secure.

Important Steps to Safeguard Client & Claims Information

As you know, privacy and security are of utmost importance for LifeSecure, our agents, and our clients. Agents should instruct policyholders to submit their own documentation for claims directly to LifeSecure via the Policyholder Portal, U.S. mail, or secure fax. They should not submit claim information via email. If any of your clients would like you to assist them with submitting a claim, your client must fill out a HIPAA Authorization form to give us permission to work directly with you. A HIPAA Authorization will give the agent and/or agency named on the authorization access to someone’s protected health information
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Categories: Life Secure and Long-Term Care.

Agent Alert: Signed-at-State Practice for NY & MA

This message is meant to clarify LifeSecure’s position on our “signed-at-state”‘ practice related to residents of New York and Massachusetts for our Long Term Care, Personal Accident and Hospital Recovery insurance products. As a reminder, LifeSecure Insurance Company cannot accept applications from residents of the states of New York or Massachusetts, regardless of where the application is completed and signed, unless the applicant maintains a secondary residence in another state. If a resident of New York or Massachusetts maintains a secondary residence in another state, he or she may submit an application if: LifeSecure has a product available in the
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Categories: Life Secure and Long-Term Care.

Quick Tip: Application & Policy Status

If you have questions on pending applications or existing policies, the answers are likely just a few clicks away in your Agent Portal. That’s where you can find:      • An application’s underwriting status      • A client’s approved risk class      • Active policy information      • And much more LifeSecure’s Agent Portal offers a number of online tools and resources that allow you to efficiently and effectively manage your business and provide a higher level of service to your clients. And it’s all available any time, day or night. Try it today! If you have any questions, please contact your LifeSecure Regional
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Categories: Industry News and Life Secure.

LifeSecure Home Office Closed for Memorial Day

Please be aware that LifeSecure’s home office will be closed on Monday, May 30, in observance of Memorial Day. All departments will re-open Tuesday, May 31, at 8 a.m. ET. To view LifeSecure’s complete schedule of modified office hours for 2016, see below or click here. Thank you for choosing LifeSecure Insurance Company! #goldencareagent #LifeSecure
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Categories: Industry News and Life Secure.

Joseph Radtka Named LifeSecure VP Of Finance

LifeSecure Insurance Company has named Joseph Radtka as Vice President of Finance. In his new role, Joe will be the lead executive for all financial disciplines within LifeSecure, including all accounting, finance, and regulatory audit activities. He will also lead risk analysis, corporate capital planning, and implementation of new financial practices as LifeSecure continues its national growth and expansion. Joe brings more than 15 years of experience in financial and accounting leadership roles to LifeSecure, with broad experience in financial analysis and forecasting, risk and budget management, financial reporting, and regulatory compliance. He holds a master’s in business administration from
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Categories: Life Secure.

Quick Tip: Choosing a Lapse Designee

Designating a third party to receive notices under an LTCi policy could mean the difference between your client losing valuable coverage or keeping it active. If chosen, a “lapse designee” will receive any notice of an unintended lapse or termination of a policy due to non-payment of premium. While each client’s circumstances are different, in many cases an applicant chooses a family member or trusted friend to serve as a their lapse designee. To add this protection, simply include the designee’s information in the “Protection Against Unintended Lapse or Termination” section of the application. Note: LifeSecure does not permit the
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Categories: Industry News and Life Secure.

Delivering an Exceptional Experience

As a fast-growing, innovative company, LifeSecure has been looking at options to improve the way we do business in all of our product lines, now and with an eye to the future. In the coming months, we’ll be working behind the scenes to improve the services and solutions that will help us deliver an even more exceptional insurance experience to you and your clients. What can you look forward to? Efficiency.  Upgrades in technology and workflow processing to improve our already strong internal operations, like our industry leading underwriting turnaround times. Expertise.  Putting experts at your fingertips, in areas like
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Categories: Industry News and Life Secure.

LifeSecure Home Office Closed March 25, 2016

Please be aware that LifeSecure’s home office will be closed on Friday, March 25, in observance of Good Friday. All departments will re-open Monday, March 28, at 8 a.m. ET. To view LifeSecure’s complete schedule of modified office hours for 2016, see below or click here. Thank you for choosing LifeSecure Insurance Company! #goldencareagent #LifeSecure
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Categories: Industry News and Life Secure.