LifeSecure Home Office Closed on Labor Day

Please be aware that LifeSecure’s home office will be closed on Monday, September 5, in observance of Labor Day. All departments will re-open Tuesday, Sept. 6, at 8 a.m. ET. To view LifeSecure’s complete schedule of modified office hours for 2016, see below or click here. Thank you for choosing LifeSecure Insurance Company! #goldencareagent #LifeSecure
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Categories: Industry News and Life Secure.

New Contact Information for Policyholder Support

Over the past few months, we’ve been working behind the scenes to improve the services and solutions that help us deliver an even more exceptional insurance experience to you and your clients. As a result, the contact information for LifeSecure’s Policyholder Support (PHS) department has changed, effective today, August 22. You and your clients can now reach Policyholder Support via:        • Email at phs@yourlifesecure.com        • Fax at 877-226-0925        • Mail at:            LifeSecure Insurance Company            Attn: PHS            P.O. Box 1019            Brighton, MI 48116-1019 Please note:  the phone number for Policyholder Support has not changed.
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Categories: Life Secure.

LifeSecure: Modified Home Office Hours

Please be aware that the LifeSecure home office will close at 12 p.m. ET on Tuesday, Aug. 16, to celebrate the hard work of our employees. This includes our Agent Support department. The following departments will remain open:         • Underwriting – until 7 p.m. ET         • Claims – until 6 p.m. ET         • Policyholder Services – until 6 p.m. ET Click here to view our calendar of modified office hours. Thank you for choosing LifeSecure Insurance Company! #goldencareagent #LifeSecure
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Categories: Life Secure.

See Insurance Differently

July 28, 2016, LifeSecure marks our 10th anniversary by launching our new brand identity! We want you and your agents to see insurance differently – that’s our new tagline at the heart of our brand. It means that we place an emphasis on fresh ideas, bold thinking, exceptional service & support, and cutting-edge products and technology to simplify insurance and deliver a more user-friendly experience. Our goal is to provide a different kind of insurance experience to help create a better future for each of our customers. We’re also unveiling a brand new logo and redesigned website. Head over to
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Categories: Life Secure and Long-Term Care.

LifeSecure Names New President & CEO, Adds Chief Operating Officer

Kevin Stutler, LifeSecure President & CEO LifeSecure Insurance Company has announced the appointment of Kevin Stutler as president and CEO, effective July 14, 2016. The move follows the departure of former LifeSecure president and CEO Tiffany Albert, who accepted the position of president and CEO of Blue Care Network, which like LifeSecure is part of the Blue Cross Blue Shield of Michigan (BCBSM) enterprise (click here for additional information). LifeSecure also named Patrick J. Prichard as chief operating officer (COO). “Tiffany was instrumental in helping LifeSecure reach new heights and strengthening our standing as a prominent national carrier. We thank
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Categories: Industry News and Life Secure.

GoldenCare Newsletter, July 11, 2016

  In this Newsletter Edition The winners of GoldenCare’s 3-In-1 Promotion! Catch up on the latest announcements and industry news from Mutual of Omaha, GTL announces Medicare Supplement availability in Tennessee and more!    Genworth has updates on their Element™ product release and their Cost of Care website.     We also have several announcements from Transamerica, LifeSecure and MedAmerica.    Don’t miss our Medicare Supplemental News for all the latest from Mutual of Omaha and Affiliates. Enjoy our Guest Article “Boomers, it’s time to spend – and pay taxes on – your 401(k)” by Suzanne Wooley of Bloomberg.   Read Full
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Categories: Genworth, GoldenCare News, Guarantee Trust Life, Industry News, Life Secure, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Temporary Delays in Underwriting and Policy Issue

To all of our valued agents and distribution partners: We know you appreciate open and honest communications and one of our primary goals is keeping you fully informed about doing business with LifeSecure. With that in mind, we are writing to ask for your patience and understanding over the next couple of months as we are experiencing some longer-than-anticipated delays in our underwriting and policy issuance processes. We sincerely apologize for any delay in your business. Please be assured that we are doing everything we can to reduce these temporary delays. The delays are related to two situations: Very strong
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Categories: Life Secure and Long-Term Care.

Soon You’ll Be Seeing Things Differently…

Soon You’ll Be Seeing Things Differently… Don’t worry! LifeSecure’s innovation and enthusiasm are not fading away. But, in line with our 10 Year Anniversary, we will soon be revealing a brand new logo – fresh, clear, smart! Over the past 10 years, LifeSecure has become known for our simple product features, flexibility, personal service, and innovative tools that streamline selling. That’s not changing. In fact, we’re working harder than ever to uphold and strengthen the trust we’ve built with you. But soon we’ll have a refreshed look that will have you seeing things differently. Take a closer look and watch
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Categories: Industry News and Life Secure.

Updated Offline Quoting Software

Current Version Will Expire LifeSecure’s offline quote calculator tool allows you to generate rate quotes without connecting to the Internet! Just download the software you need to your computer desktop and you’ll be ready to run quotes for your clients any time you need it! If you already have this tool loaded onto your computer, please take a moment and download the NEWEST version. Our latest update will allow you to run offline LTC rate quotes on or after July 1 after midnight (ET). The software can be downloaded from your LifeSecure Agent Portal at www.YourLifeSecure.com. Simply log in with
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Categories: Life Secure and Long-Term Care.

LifeSecure’s Online Tools: Convenience for Your Clients

Did you know that your clients can receive their LifeSecure policy documents electronically? It’s just one example of how LifeSecure’s online selling tools can improve the client experience and help you provide a higher level of service to your clients. In today’s busy world with ever-changing needs, we know that’s important – for both you and your clients. Our efficient and streamlined online sales process has a number of benefits, from simple quoting and e-applications that can be submitted online to tracking applications and managing your book of business. Your worksite clients can also manage and pay their list bills
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Categories: Life Secure and Long-Term Care.