Improved Web & Desktop Version of NGL Rate Calculator

In order to provide a more consistent and user-friendly experience, updated versions of the NGL Rate Calculator for Web and Desktop were made available the evening of May 31. The desktop version had changed, so users must login to the agent website to download the newest version, as the old version will be retired. Once on the agent website, please use the “Download Rate Calculator” quick link on the right hand side of the home page, and follow instructions for your computer type. Users will still access the web version of the rate calculator by using either the “Calculate a
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Categories: Industry News, Long-Term Care, and National Guardian Life.

Contact Center Agent Service improving hold times

Recently, we have seen an increase in call center hold times due to higher than expected call volumes in both March and April. We’ve instituted a number of changes including the cross training of existing call center specialists and the hiring of additional specialists to solve this issue. Our average hold times have been improving weekly, and we will continue to improve hold times until we get back to our previous service level standards, which will be later this month. We appreciate your patience and ongoing support as we fix this service shortfall. If you have any questions or additional
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Categories: Industry News, Long-Term Care, and Transamerica.

Aetna: Keep new Medicare numbers confidential

As a reminder, the Centers for Medicare & Medicaid Services (CMS) recently began mailing new Medicare ID cards to beneficiaries and this will continue through April 2019. The new cards have a unique Medicare identification number, also called a Medicare Beneficiary Identifier (MBI). You can review our past communication here. Please note: In most cases, Aetna will receive the new Medicare numbers from CMS before our existing members get their new Medicare card and number in the mail. For example, the new Medicare numbers now appear in Individual Medicare enrollment and commission-related reports on Producer World for all existing membership.
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Categories: Aetna, Industry News, and Medicare Supp./Adv..

Good News | S&P Affirms Mutual of Omaha’s Financial Rating

S&P Affirms Mutual of Omaha’s Financial Rating Standard & Poor’s (S&P) has affirmed its AA- (Stable) rating for Mutual of Omaha. The rating assesses the company’s overall financial strength and stable outlook. AA- is the fourth highest of 21 ratings issued by S&P. S&P noted Mutual’s strong capital adequacy position, strong competitive position in several product lines, most notably Medicare Supplement and our well-organized brand as a basis supporting the rating. Live Product & Software Training: Don’t miss in-depth product & software training in the coming weeks: Thurs, June 21, 2018 11:00 AM  to  11:30 AM CDT Exciting things are
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Categories: GoldenCare News, Industry News, and Mutual of Omaha (& Affiliates).

“Alzheimer’s: Rethinking the ‘One-Size-Fits-All’ Approach”

“Alzheimer’s: Rethinking the ‘One-Size-Fits-All’ Approach,” by Judy George, MedPage Today “Precision medicine in Alzheimer’s disease — tailoring prevention and treatment to a patient’s unique risk profile — surfaced as a key theme at the NIH National Institute on Aging (NIA) 2018 Alzheimer’s Disease Research Summit. ‘Alzheimer’s disease is a heterogeneous disorder. We are learning more about genetic and environmental risk factors, and we need to start differentiating Alzheimer’s patients based on genetics, environmental exposure, and clinical history,’ Eliezer Masliah, MD, head of the NIA neuroscience division, told MedPage Today.’ This might be more effective than a one-size-fits-all type of approach,
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Categories: Clippings, Industry News, and Long-Term Care.

“Researchers I.D. barriers to care as Alzheimer’s diagnoses in Latinos explode”

“Researchers I.D. barriers to care as Alzheimer’s diagnoses in Latinos explode,” by Kimberly Marselas, McKnight’s LTC News “It’s no shock that Alzheimer’s diagnoses are expected to rocket upward over the coming decades — but researchers say one group will bear an unfair share of the burden and may be the least prepared to cope. Latinos  are 50% more likely to develop the disease than their white counterparts, according to researchers from the University of Southern California. Between 2012 and 2060, the number of U.S. Latinos living with Alzheimer’s is projected to increase 832%, and to affect more than 3.5 million
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Categories: Clippings, Industry News, and Long-Term Care.

New Medicare Supplement Plan in Indiana

Effective May 25, 2018, you may begin selling our new competitively priced Medicare supplement in Indiana underwritten by United World Life Insurance Company an affiliate of Mutual of Omaha. Besides the new low rates on our popular Plans F and G, we offer: Plans High Deductible F and Plan N Anniversary rating Household Discount The household discount for Indiana Medicare supplement underwritten by United World will be 7%. Your client may qualify if: He or she resides with a spouse or civil union partner or has continuously resided for the past 12 months with as many as three household members;
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Categories: Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Dental Marketing Credits

If you love your Medicare supplement marketing credits, you’ll be excited to know – now for a limited time you can earn marketing credits for your dental sales. That’s right! During the months of June, July and August earn marketing credits for your first three dental applications each month. 50 credits for the your first dental app 100 credits for the your second dental app, and 150 credits for the your third dental app That’s a maximum of 300 credits per month or 900 credits total. You’ll accumulate credits June through August and starting in September and until November 30,
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Categories: Dental, Industry News, and Mutual of Omaha (& Affiliates).

Have you tried the LTC e-App?

If you haven’t tried the LTC e-App yet, what are you waiting for? Producers that have used the LTC e-App agree it’s the easiest way to submit LTC applications. Some great features of the e-App include: Mistake-proof visual cues let you know your progress and prompt you for missing information Simple e-signature process Auto-save function so none of your information is lost A dashboard shows all applications in process Try the e-App on your next sale and you may never go back to paper. To learn more about the LTC e-App, click here. Have you tried the LTC e-App?  
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Three Products Designed with Your Client’s Recovery in Mind

Almost everyone knows someone who has been diagnosed with one of the illnesses covered under the Critical Advantage portfolio, which makes it a great addition to your clients existing coverage. All of the products in the portfolio pay a lump-sum benefit upon diagnosis of a covered condition, and the check is sent directly to the policyholder, not the healthcare provider. This money can be used anyway they choose such as replacing lost income, travel expenses and ongoing living expenses. The Critical Advantage portfolio overview gives you information on all products in the portfolio, and a side-by-side comparison so you can
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).