Genworth: Coronavirus (COVID-19) Preparedness

We are committed to protecting our associates and their families, as well as being there when our policyholders and customers need us the most. In response to the coronavirus (COVID-19) outbreak, we have implemented a plan to help reduce the risk of exposure and transmission among our employees and allow us to continue to provide service to our policyholders and customers. This includes several changes to our corporate policies. Work. All employees strongly encouraged to work from home Travel Guidelines. Restricted employee travel and company visitors Technology. Equipped employees with tools and technology to work remotely from home. Business Continuity.
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Categories: COVID-19, Genworth, Industry News, and Long-Term Care.

Integrity Marketing Group “Inspire” Series | Episode 2

A little inspiration can take you a long way. Join Integrity Co-Founder & CEO Bryan W. Adams for the “Inspire” daily podcast, featuring experienced and talented leaders and guests from Integrity’s family of partners.    “Life is a Marathon, Not a Sprint” Episode 2 Guest Jim Sweeney Jim Sweeney, Managing Partner at American Senior Benefits, speaks from experience about the power of perseverance.  
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Categories: COVID-19.

Integrity Marketing Group “Inspire” Series | Episode 1

A little inspiration can take you a long way. Join Integrity Co-Founder & CEO Bryan W. Adams for the “Inspire” daily podcast, featuring experienced and talented leaders and guests from Integrity’s family of partners.    “Inspire” Episode 1 Co-Founder and CEO Bryan W. Adams Host Bryan W. Adams introduces the new daily “Inspire” podcast and provides timely tips for working remotely.  
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Categories: COVID-19.

Grace period extended for policyholders

March 31, 2020 By NGL Nothing about the last few weeks has been normal. We have all been impacted by the recent events centered around the coronavirus (COVID-19). Our hearts go out to anyone who is ill or has an ill family member. To help our policyholders during this difficult time, NGL is temporarily extending our policy lapse grace period to 120 days from 60 days. What does a 120-day grace period mean? We understand there is a lot of uncertainty right now, and NGL doesn’t want to add additional stress on you if you are experiencing financial concerns. If
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Categories: COVID-19, Industry News, Long-Term Care, and National Guardian Life.

LTC Update — Staying The Course

As COVID-19 concerns take hold, feelings of uncertainty are common — even normal. You may have questions about how to conduct business, including what steps can be taken to minimize personal contact with clients and partners alike. Here are a few updates. End-To-End Remote Selling The Transamerica e-App is designed to help you submit business with ease, no matter where you are. Log into ARC to access the e-App — an easy to use tool to complete and submit your LTC application. DocuSign is provided as part of the e-App process for agents and clients to use to sign and
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Categories: COVID-19, Industry News, Medicare Supp./Adv., and Transamerica.

Thrivent LTC: Coronavirus Update

Grace periods extended to help customers through the impacts of coronavirus For corporate and field: Thrivent policy will not let any health contracts lapse before July 1, 2020 Some customers may be facing financial difficulties due to the impacts of coronavirus (COVID-19). To help them through this challenging time, Thrivent is offering an extended grace period for health insurance products. We will not lapse any contracts nationwide during the pandemic. This is very similar to the actions we take to offer a premium extension when a state declares a disaster. Details of the extended grace period This applies to contracts
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Categories: COVID-19, Industry News, Long-Term Care, and Thrivent.

Important Updates from Customer Service

At Mutual of Omaha, we exist for our customers. That’s why we want you to know that we’re closely monitoring the global coronavirus (COVID-19) outbreak and taking precautionary measures to promote the health and safety of our customers and associates. Although our physical location is closed, we have implemented measures so that business remains as usual for customers. Our associates are working remotely taking calls and processing customer requests. This article includes information regarding: Extending grace periods Processing of policy claims during an extended grace period Life insurance policy coverage during a pandemic Changes to duplicate policy request processing Self-service
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Categories: COVID-19, Critical Illness, Disability Income Insurance, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Important Information Regarding Life Policy Output Procedures

State government social distancing responses change daily, and it is increasingly difficult to know which of our distribution partners have the ability to maintain back office support for policy receipt and delivery. We also understand that any back-office support you have available today may be forced to discontinue tomorrow as the situation continues to evolve. Therefore, as an interim solution, we will begin mailing all life insurance policies direct to our customers effective Friday, April 3rd. This change is being implemented with the best interests of our customers and distribution partners in mind to ensure timely policy delivery to our
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Categories: COVID-19, Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

A Message From Our President & CEO | Transamerica’s commitment to our customers

A MESSAGE TO TRANSAMERICA’S CUSTOMERS From President & CEO Mark Mullin Transamerica continues to closely monitor developments with the coronavirus (COVID-19) and its impact. Unfortunately — and as you well know — it is significantly impacting our lives and our communities, as well as society and the economy. For over a century, we’ve been helping people plan for a secure financial future. We will continue to protect our customers and their savings, and safeguard their long-term financial plans during these challenging times. In February, we began to implement company-wide measures designed to protect the health and safety of our employees,
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Categories: COVID-19, Industry News, Long-Term Care, and Transamerica.

NGL EssentialLTC News

Deleting Old E-Applications The E-Application system now allows you to delete applications you are no longer working on via the “Your E-APP Summary Reports” section. Additionally, E-Applications entered but not submitted will automatically be deleted after 30 days of inactivity. Benefits of using E-APP Work with clients nationwide. Share your screen with clients or use it directly with the client. Efficient application process. Faster processing of business Click here to submit new business. Face-to-face exams for ages 66-79 NGL underwriting guidelines require an in-person exam for long term care insurance that includes cognitive and functional screening. Due to the current
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Categories: COVID-19, Industry News, Long-Term Care, and National Guardian Life.