Care Solutions News from OneAmerica

Quick reads

Have you heard? Asset Care® is now available in more states
As of Sept. 23, our updated Asset Care® product is now available in Arizona, Connecticut, Delaware, Hawaii, New Jersey, North Dakota and South Dakota. We’ve also made changes in Montana, Washington D.C., and California.
Read on for full details.

Now available: Online scheduling for LTCG interviews
Our Care Solutions interview vendor, LTCG, has launched a new scheduling function so clients can now easily schedule interviews online. Once the agent has contacted LTCG and ordered the interview, the client can go to to schedule their interview at their preferred date and time.

Operations updates

OneAmerica Thanksgiving holiday hours
The OneAmerica Home Office will be closed on Thanksgiving (Nov. 28) as well as the day after Thanksgiving (Nov. 29). Watch for more details about year-end hours and deadlines!

Dec. 20 is required minimum distribution (RMD) deadline
Clients who want to take an RMD from their OneAmerica policy should do so by Dec. 20, 2019, to ensure processing by year end. Contact clients to set up an automatic RMD (use form 8-18249, Required Minimum Distribution Election) or request a one-time RMD (use form 8-17730, Partial Withdrawal, and include “RMD Withdrawal”). Automatic RMDs are not avaialble on Annuity Care, II, III or Indexed Annuity Care. To expedite handling, email forms to Questions? Call the Policy Service Contact Center at 1-877-999-9883, option 3.

Get more news on OneSource Online

Your one-stop shop for reminders and updates!
Have you checked out the new OneSource Online News yet? You’ll find key business updates, featured news, reminders and more. Get started by visiting OneSource Online, scrolling to Education, News & Marketing, and clicking on OneAmerica News!

OneAmerica Resources

Care Solutions state licensing guide
Access our OneAmerica Care Solutions state licensing guide quickly and easily! Get the current version here.

Have questions?
Contact your OneAmerica regional sales director with questions about Asset Care.