“CNA to Offer Some LTCI Insureds Free Concierge Services”

“CNA to Offer Some LTCI Insureds Free Concierge Services,” by Allison Bell, ThinkAdvisor Quote: “CNA is trying to keep its long-term care insurance (LTCI) insureds in their homes longer by offering some free advice on community resources. … Live humans at The Helper Bees, the company running the program, will give the insureds personalized advice about what their situation is and what kinds of services they need. … CNA no longer sells LTCI coverage, but it was once a major LTCI issuer, and it continues to provide LTCI coverage for many longtime policyholders.” LTC Comment (from Stephen A. Moses, President,
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Categories: Clippings, Industry News, and Long-Term Care.

“Sin Taxes’ Could Help States in Pandemic Budget Slump (at Least a Little Bit)”

“‘Sin Taxes’ Could Help States in Pandemic Budget Slump (at Least a Little Bit),” by Elaine S. Povich, Quote: “Gas tax revenue plummeted this spring, income taxes won’t rebound anytime soon and some states are offering a property tax holiday because people can’t pay during the pandemic. But so-called sin taxes are rolling in as liquor stores boom, marijuana sales continue, vapers vape and smokers smoke. …Taxes on those items often are more politically palatable because they generally affect a smaller portion of the population and the purchases are seen more as a choice than a necessity.” LTC Comment (from
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Categories: Clippings, COVID-19, Industry News, and Long-Term Care.

“Long-term care facilities as a risk factor in death from COVID-19”

“Long-term care facilities as a risk factor in death from COVID-19,” by Neil Gandal, Matan Yonas, Michal Feldman, Ady Pauzner, and Avraham Tabbach, Vox Quote: “COVID-19 deaths rates vary widely across European countries, from as low as 5 deaths per million in Slovakia to as high as 760 deaths per million in Belgium (as of May 13). Using data on 32 countries from the WHO European Health Information Gateway, this column shows that the COVID -19 death rate is higher in countries with more long-term care beds. This provides evidence that living in long-term care facilities is a significant risk factor
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Categories: Clippings, COVID-19, Industry News, and Long-Term Care.

Online Applications Can Simplify Your Life

We are proud to offer a diverse Simplified Issue product portfolio so you can find the right solution for each of your clients – and fast. Term Life Express, Living Promise Whole Life (Final Expense), Children’s Whole Life, Accidental Death and most recently – IUL Express and GUL Express – are all available on iPipeline e-Application. Some of the benefits of using an e-Application: Helps you complete the application in good order – saving you and your client time Ensures you are always you using the correct forms Quicker issue for your clients – which means you get paid faster
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Independence Day Office Closing 2020

Mutual of Omaha and its affiliates (United of Omaha and United World) will be closed on Friday, July 3rd for Independence Day. Below are the cut-off dates and times and the adjusted pay schedules. Holiday Pay Calculation Schedule Med Supp E-App & All Life Cutoff 3:00 PM Health Cutoff 3:00 PM Long Term Care Cutoff 3:00 PM Direct Deposit (EFT) Available Independence Day, Friday 7/3/2020 Tuesday, 6/30/2020 Tuesday, 6/30/2020 Monday, 6/29/2020 Monday, 6/29/2020 Friday, 7/3/2020 Weekly and holiday pay schedules are also available on the Sales Professional Access (SPA) website. If you have any questions, please contact your Sales Director
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Categories: Accident Insurance, Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Case Study: Why Clients Get Issued “Other Than Applied”

Camila, a 63-year-old woman in Arizona, applied for MutualCare® Custom Solution. She was quoted Select; however, after underwriting review, a Class I rate was offered. How did this happen? During the application process, Camila hadn’t told her agent about a stroke she had 3 years ago, and it was discovered when the underwriter reviewed her medical records. This stroke history changed Camila’s rate class, and upon discovery the underwriter emailed the agent regarding the rate class change and encouraged the agent to call and discuss options with the client. The agent discussed the rate class change with the client and
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Sales Ideas for Critical Advantage Portfolio

If you need some help selling Critical Illness insurance, Cancer insurance or Heart Attack/Stroke insurance, check out our sales ideas on Sales Professional Access (SPA). On the Critical Advantage sales tools page, you can find helpful sales ideas: Cross-selling Cancer insurance to your Med Sup clients Filling Coverage Gaps Built-in Return of Premium on Critical Illness insurance High Deductible Health Insurance and more. Visit the Critical Advantage sales tools page on Sales Professional Access for more information.   If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.   Sales Ideas
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Categories: Critical Illness, Industry News, and Mutual of Omaha (& Affiliates).

Understanding your Exposure with Telephone Solicitations

Telephone solicitations are an important aspect of insurance marketing. Unfortunately, this has become a high-risk endeavor. The Telephone Consumer Protection Act of 1991, better known as the TCPA, was enacted to protect consumers from unwanted telemarketing calls and faxes. It imposes liability in the form of regulatory fines and incentivizes private plaintiffs to pursue claims with statutory damages of $500 to $1,500 per call, with no limit. Attorneys’ fees for defending TCPA actions can easily reach hundreds of thousands of dollars and multi-million dollar settlements are, unfortunately, a common occurrence. Agents and brokers are expected, and contractually required, to act
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Categories: Industry News and Mutual of Omaha (& Affiliates).

Medicare Solutions – Omaha Family of Companies

Medicare Supplement: Upcoming Rate Adjustments View upcoming rate adjustments for – MI, MN, MO, and OR.   One Company/One State – KS and NM Effective August 1, 2020, only applications underwritten by Omaha Insurance Company will be accepted for Kansas and New Mexico new Medicare supplement business.   Medicare Solutions Product Portfolio Offerings Mutual offers a suite of products designed to meet the needs of your Medicare aged clients. Learn more.   Value-Added Benefits Give your clients more value when they purchase a Mutual of Omaha or its affiliates Medicare supplement policy.   New Mutual of Omaha Medicare Supplement Plans
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Categories: Dental, Industry News, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Update to GTL’s Agent Portal Voice Verification

You asked… and we listened! We have added a new DOB submission method on the Agent Portal Voice Verification call. Your clients now have the option to input their date of birth through their phone keypad. In order for the AI to interpret the DOB correctly through the keypad, it needs to be 8 digits in the form of 2 digit month, 2 digit day and 4 digit year. Example: 01/02/1960 Your client can still enter their DOB by voice if they so choose. Visit the Agent Portal   View Voice Verification FAQs     Update to GTL’s Agent Portal
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Categories: Critical Illness, Guarantee Trust Life, Hospital Indemnity Plan, Industry News, Medicare Supp./Adv., and Short-Term Care.