Your Phone is Going to Ring When the need for long-term care services arises, the producer often is the first person contacted. That’s why it’s important for you to understand your role in the LTCi claims process so you can help manage your clients’ expectations. If you become aware of a potential claim, notify the claims department as soon as possible. And be prepared to provide the following information: Insured’s name Phone number Mailing address Email address Policy number Insured’s representative/power of attorney Type of claim (i.e., home health care, assisted living, nursing home) Want to learn what happens next?
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TLE e-Application Training and Helpful Hints
Our Term Life Express e-Application, featuring Automated Underwriting, allows you to efficiently submit your applications with the quickest outcome. Need a refresher or have questions regarding the TLE e-App? Refer to the producer training video below. The video walks you through the entire e-App. Sections indicating “NEW” in the title showcase the screens that changed when we added the Automated Underwriting feature. If you don’t want to watch the video in its’ entirety, simply click the section you need. Term Life Express e-App Training Video If you are experiencing any issues with the e-App, check out these helpful hints to
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Accelerate Your Business
Our Accelerated Underwriting program can speed up the underwriting process for your clients if they fit the program requirements. It’s an easy process that could provide an underwriting decision in 48-72 hours! Recently the program got even better: We made the program available for Income Advantage IUL and Life Protection Advantage IUL in addition to Term Life Answers. We increased the maximum face amount from $1 million to $2 million. Here are the basic program requirements: Application: Speed eTicket (Drop Ticket) Issue Ages: 18-55 Face Amounts: $100,000 – $2,000,000 Products Available: Term Life Answers (10-, 15-, 20- and 30- year),
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Medicare News – Omaha Family of Companies
Medicare Supplement: Upcoming Rate Adjustment View upcoming rate adjustments. Avoiding Processing Delays Tips for avoiding processing delays of Medicare supplement applications. Medicare Advantage and Prescription Drug Plans: PDP Request for Information Making sure your PDP enrollment form is complete and accurate helps to assure there are no delays in processing due to request for information (RFIs). #goldencareagent #mutualofomaha
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New Carrier Added to CSG E-App Platform
Guarantee Trust Life Insurance Company (GTL) is the newest carrier added to the CSG E-Application Platform. Agents can now submit applications directly to GTL through the CSG quoting tool in all states where plans are offered. With the addition of GTL, agents can now complete and submit e-applications directly from CSG’s Medicare Supplement quoting tool for the following carriers: – Mutual of Omaha – Aetna – Heartland National – Great Southern Life – Guarantee Trust Life (GTL) Coming Soon! Medicare Supplement plans with CVS Health are anticipated to become available on the CSG Actuarial E-Application soon! Benefits of using
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Submit your LTC applications and watch demo
Submit your long term care applications Your business is important to us and we want to make sure you have the tools needed to serve your community. We continue to accept NGL EssentialLTC long term care applications up to the nearest age 79. Items to keep in mind: Applications will not be closed or rejected based on age. Depending on the state you are in and if you are experiencing a stay-at-home order, it might take a little longer than usual for the face-to-face interview. We are making every effort to complete the scheduled exams for applicants who are currently
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An Update on Temporary Changes to Our Business Limits
COVID-19 Update: Temporary Changes to Our Business Limits As we continue to monitor the challenges of the COVID-19 pandemic, we remain committed to operating in an informed, responsible manner that upholds our commitment to maintaining financial strength. These decisions help ensure that we continue to be there for our customers when they need us the most. With that in mind, we believe it’s prudent to make a few temporary changes to our business limits. These changes only apply to business received after May 1. Our new guidelines are as follows: Care Solutions Business For Care Solutions, the temporary changes to
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COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.
Asset Care, Coronavirus, COVID-19, hybrid, insurance, linked benefit, LTC, oneamerica, pandemic, State Life, training, and virus.
Asset Care, Coronavirus, COVID-19, hybrid, insurance, linked benefit, LTC, oneamerica, pandemic, State Life, training, and virus.
Important Long Term Care COVID-19 Update
LONG TERM CARE PRODUCT GRACE AND LAPSE PERIOD CHANGES Amid the changes we’re making to help agents conduct business during the COVID-19 pandemic, we’ve received guidance regarding how long we can extend grace and lapse periods for long term care policies. We are extending premium payment due dates by an additional 30 or 60 days.* Customers have 90 days from the due date to pay premiums and keep their insurance coverage. Customers should know: Existing policy holders will receive a one-time mailing outlining this extension — please see the non-TFLICNY state-specific letter, and the TFLICNY New York letter for reference
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Precision Care Now Available in Washington!
Precision CareTM now available in Washington! Available on Paper — Agent Portal and e-App coming soon! GTL’s Precision CareTM Cancer Insurance is a revolutionary lump sum cancer plan that also pays for your clients’ access to TGen’s world-class genomic sequencing services and one-on-one consultations. Watch Video View Website Order Supplies On GTLink Watch the recording now for an in-depth look at GTL’s Precision CareTM Cancer Insurance! WATCH RECORDING GTL’s New Precision CareTM is currently available for the following states. More coming soon! Precision Care Now Available in Washington #goldencareagent #gtl #tgen
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Medicare Supplement COVID-19 UPDATE
MEDICARE SUPPLEMENT COVID-19 UPDATE POLICY MAILING AND GRACE PERIOD EXTENSION We hope this email finds you and your loved ones doing well. Unprecedented times call for agile solutions. As COVID-19 concerns continue to grow, we want you to know we’re working hard for your business and your clients. Click the link below to see some of the steps we’re taking to respond, including mailing policies directly to clients and extending grace and lapse periods. We’ll update this page regularly, so please bookmark it to stay up to date. View More Medicare Supplement COVID-19 UPDATE #goldencareagent #transamerica
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