AIG Operations: Service Improvement Plan Hits Key Milestone

Service Times Cut By More Than Half … And More Improvements Are On The Way Several months ago we announced an ambitious undertaking to transform our service model with the goal of improving your experience and the quality of work delivered, and reducing turnaround times. Our pledge was that by June 30, we would be within time standards of our service level agreements (SLAs) for our key functional areas. We pursued this goal by adding and training new staff, reviewing and improving our processes, implementing system enhancements, and having departments work overtime to deliver on our promises. As a result
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Categories: Accident Insurance, American General, and Critical Illness.

“Post Crisis: Rebounding But Not Recovered”

“Post Crisis: Rebounding But Not Recovered,” Advisor Magazine “As the financial crisis cut into their net worth and lowered the value of their homes, boomers’ confidence in achieving a personally satisfying retirement dropped significantly, according to a recent study commissioned by the Bankers Life Center for a Secure Retirement (CSR), ‘10 Years After the Crisis: Middle-Income Boomers Rebounding But Not Recovered.’ Today, less than four in 10 (37%) boomers are certain they will have a personally satisfying retirement. . . . The study found 28 percent are making more conservative investments, and 26 percent report they no longer invest as a
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Categories: Industry News and Long-Term Care.

Attention Missouri Med Supp Agents

  New Medicare Supplement Plan In Missouri! Effective August 5, 2017, Omaha Insurance Company’s new competitively priced Medicare supplement will be made available in Missouri. Besides the new low rates on the popular Plan F and G, Missouri offers: Plans High Deductible F and Plan N; and 12% household discount Anniversary rating View the new Missouri Outline of Coverage for pricing. Click below for additional details: New Medicare Supplement Plan – MO Don’t wait to get contracted! Read Full Special Announcement #goldencareagent #medsupp
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

Important Announcement from LifeSecure

Effective Dec. 1: Closing New Sales of Current Multi-life LTC Product To our Agents and Distribution Partners, Effective December 1, 2017, LifeSecure is closing all new sales of our current Multi-life LTC offering in all states. This follows our recent announcement to discontinue new case setups for our current Multi-life LTC product, with exceptions for MGAs that were given LTC sales quotas. Please note: this decision includes any new hires and other additions to existing groups, as well as all MGAs that were included under our previous exception. **All active employer groups will also receive an email notification on Monday,
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Categories: Industry News, Life Secure, and Long-Term Care.

Attention South Carolina Med Supp Agents

  New Medicare Supplement Plan In South Carolina! Effective August 5, 2017, United World’s new competitively priced Medicare supplement will be made available in South Carolina. Besides the new low rates on the popular Plan F and G, South Carolina offers: Plans High Deductible F and Plan N; and 12% household discount Anniversary rating View the new South Carolina Outline of Coverage for pricing. Click below for additional details: New Medicare Supplement Plan – SC Read Full Special Announcement #goldencareagent #medsupp
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Categories: GoldenCare News, Industry News, and Medicare Supp./Adv..

“Struggling Americans Once Sought Greener Pastures—Now They’re Stuck”

“Struggling Americans Once Sought Greener Pastures—Now They’re Stuck,” by Adamy and Paul Overberg, Wall Street Journal “When opportunity dwindles, a natural response—the traditional American instinct—is to strike out for greener pastures. Migrations of the young, ambitious and able-bodied prompted the Dust Bowl exodus to California in the 1930s and the reverse migration of blacks from Northern cities to the South starting in the 1980s. Yet the overall mobility of the U.S. population is at its lowest level since measurements were first taken at the end of World War II, falling by almost half since its most recent peak in 1985.
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Categories: Industry News and Long-Term Care.

“Older Americans Aren’t as Poor as We Thought”

“Older Americans Aren’t as Poor as We Thought,” by Ben Steverman, Bloomberg “A new paper by U.S. Census Bureau researchers Adam Bee and Joshua Mitchell uses a Social Security Administration database of 2012 tax filings and other earnings data to check on those survey responses. Older Americans, it turns out, are underestimating their income—by a lot. The median U.S. household 65 or older earned $44,400 in 2012, those data show, a figure 30 percent higher than the median given in the census’s Current Population Survey from that year. And whereas the original survey found that 9.1 percent of Americans 65 and older were living below
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Categories: Industry News and Long-Term Care.

“Medicaid Managed Care Comes to Assisted Living: Challenges abound as providers adapt to growth of health plans in the Medicaid program”

“Medicaid Managed Care Comes to Assisted Living: Challenges abound as providers adapt to growth of health plans in the Medicaid program,” by Patrick Connole, Provider “States contracting with health plans to operate as Medicaid managed care organizations (MCOs) is a growing phenomenon. So is the correspondingly sharp rise in MCOs administering services for elders and people with disabilities, under the formal name of managed long-term services and supports (MLTSS). As a result, populations in skilled nursing care centers, and increasingly Medicaid beneficiaries in assisted living communities, are coming under the umbrella of a new world order for reimbursement, where health
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Categories: Industry News and Long-Term Care.

Genworth Financial Announces Second Quarter 2017 Results

08/01/17 Net Income Of $202 Million, Up 17 Percent Compared To Prior Year; Adjusted Operating Income Of $151 Million, Up 23 Percent Compared To Prior Year RICHMOND, Va., Aug. 1, 2017 /PRNewswire/ — Merger Agreement Deadline With China Oceanwide Holdings Group Co., Ltd. (Oceanwide) Extended To November 30, 2017 Additional Progress Made On U.S. Life Restructuring Plan With The Remaining Internal Reinsurance Transactions Completed Effective July 1, 2017 U.S. Mortgage Insurance (MI) Second Quarter 2017 Adjusted Operating Earnings1 Increased 49% Compared To The Second Quarter Of 2016, Which Includes A Favorable $10 Million Reserve Adjustment In The Current Quarter Strong
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Categories: Genworth, Industry News, and Long-Term Care.

Good News | BONUS CONTENT! — Summer 2017 GoldenCare Gazette

  Bonus Content Available – One More Difference Our recent Gazette publication highlighted some of the biggest differences between our top two Home Health Care policies. But it was not all-inclusive due to state-specific differences. We’re pleased to announce bonus content is available!1 Here is an additional difference between Kemper’s Near Guarantee Issue Home Health plan and Guarantee Trust Life’s Short-Term Home Health Care policy: Both carriers’ plans include the Home Health Aide Benefit, however, Kemper’s includes specific policy language with Home Health Care Aide services required immediately following a hospital confinement of not less than three days1 for this
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Categories: GoldenCare News, Guarantee Trust Life, Industry News, and Kemper.