Technical Issues ManhattanDirect 2.0

Please be aware that ManhattanLife is experiencing intermittent outages with ManhattanDirect 2.0. Their teams are working to correct this issue as soon as possible and apologize for any inconvenience. If you need immediate assistance or require a paper application, please contact GoldenCare at 800-842-7799. We appreciate your patience.     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

Recover Cash | Now Available in Indiana!

NOW AVAILABLE IN INDIANA! Insurance Benefits for Confinement in a Nursing Home, Assisted Living Facility or in Your Client’s Home Recover Cash is now available in Indiana on GTL’s Agent Portal and available soon on the e-App! Guarantee Trust Life Insurance Company has reinvented Recover Cash Short-Term Care Insurance to not only help cover out-of-pocket expenses when receiving short-term care, but also to provide innovative support and cash benefits for family caregivers provided by TCARE! View Digital Product Brochure   Order Supplies on GTLink   Who is TCARE? Watch a short message about TCARE’s history and innovative caregiver support solutions
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Categories: Guarantee Trust Life, Industry News, and Short-Term Care.

Home Health Care Select Now Available in North Dakota

ManhattanLife is pleased to announce that the footprint of their Home Health Care Select plan continues to grow! The enhanced plan is now available in North Dakota! Below is an updated state availability map.   HHC Select State Availability     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

ManhattanLife FAQs Answered

Q: Why does the status for initial applications submitted by new agent’s read “Pending Agent appointment”? A: When new agents submit their 1st application, this is when the background check will be initiated. Background checks usually take 3-5 business days depending on the state. Rest assured, your applications are still being processed while we wait on the background check. Once the background check is completed, an update will occur in the ARC Agent Resource Center. Please remember there is a 24HR Business Day delay from the main system to the ARC System.     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

ManhattanLife FAQs Answered

Q: Can insured’s use their OmniFlex STC while in a foreign country? A: No. Per the Policy Limitations and Exclusions, confinement, treatment, or care received outside of the United States except for prescription drugs received in Canada are not covered.     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

Wellabe Debt Recovery Process

Debt Recovery Process As of Oct. 16, 2023, our updated debt recovery process will be effective, and agents’ debts will be addressed accordingly. Generally, a debit balance is created when an agent receives an advance commission, and the policy terminates before that commission was earned. If you have outstanding debts, Wellabe will reach out to you twice over a 60-day period. GoldenCare will be copied on such messages and will also be in communication regarding debt repayment. If payments are continually missed, the agent will have their Agent Agreement terminated and their obligation will be reported to Vector One.  
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Categories: Industry News, Short-Term Care, and Wellabe.

What are your clients saying about GTL?

For nearly 90 years, GTL has been committed to providing you and your clients the best service in the industry. We pride ourselves in keeping that a core value on how we do business.     But don’t just take our word for it… Below is just a very small samping of the positive feedback we have received from your clients recently.   We sincerely appreciate your business and the opportunity to serve your clients. We wish you much success this Open Enrollment!   Contact GTL’s Sales Support with any questions by texting or calling (800) 323-6907, or email agency@gtlic.com.
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Categories: Accident Insurance, Guarantee Trust Life, Hospital Indemnity Plan, Industry News, Life Insurance, and Short-Term Care.

Full Legal Signature Required for Application Processing

Attention Agents! In order to avoid application processing delays, please make sure that you obtain full legal signatures on all submitted applications. Visit the Agent Portal       To expedite and ensure the smooth processing of applications, we can only accept the full legal signature on all submitted applications.   Please inform your client that the following examples of signatures including scribbles, initials, or incomplete signatures will not be acceptable. Initials are not acceptable. Random letters or characters are not acceptable. Scribbles are not acceptable. Please make sure that your client writes their signature as legibly as possible with
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Categories: Accident Insurance, Guarantee Trust Life, Hospital Indemnity Plan, Industry News, Life Insurance, and Short-Term Care.

GoldenCare Newsletter | October 23, 2023

  Read Full GoldenCare Newsletter,  October 23, 2023 Edition In this GoldenCare Newsletter Edition From GoldenCare: 2023 Update: LTC CEO Complete Sales Toolkit v13.0 Now Available     Guest Article: “Medicaid should only be ‘safety net’ for LTC needs, expert says,” by Kathleen Steele Gaivin, McKnight’s Senior Living   Diversify your portfolio for greater sales success! Join us for product and sales live and prerecorded training.  Stay up-to-date on the latest products and sales strategies. We’re making it easier than ever to get a hold of us and have your favorite tools available at your fingertips! Click here to DOWNLOAD our
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Categories: GoldenCare News, Guarantee Trust Life, Industry News, Long-Term Care, Manhattan Life, Medicare Supp./Adv., Mutual of Omaha (& Affiliates), National Guardian Life, OmniFlex, Short-Term Care, Thrivent, and True Freedom.

You’re Invited! Introducing OmniFlex™ – Back to Basics

This year’s launch of OmniFlex created a ripple effect in the Short-Term Care insurance market, that has since turned into a tidal wave! Since June, we’ve seen carriers launch enhancements or entirely new products, in order to compete. Let’s go back to basics to understand the “magic.” Regional Director, Jon Randall will review product basics, how it works, and the many market niches this plan fills. Thurs, Oct 26, 2023 2:00 p.m. Central         Add this easy-to-sell product to your portfolio today! DEMO: Quote & Enroll using ManhattanDirect 2.0   OmniFlex is underwritten by Standard Life and
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Categories: GoldenCare News, Industry News, Manhattan Life, OmniFlex, and Short-Term Care.