Good News | Omaha Announces Their Continued Commitment To The Market

Amidst Industry Unrest, Omaha Announces Their Continued Commitment To The Market In the wake of John Hancock’s announcement about exiting the Individual LTCi market, many agents are left feeling uneasy. Especially considering LifeSecure’s exit was mere weeks ago. Mutual of Omaha just made an announcement reiterating their commitment to the long-term care insurance market. Click Here to read Mutual of Omaha’s announcement. With this line of business being so incredibly important…   Continued… Read Full Good News Announcement
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Categories: GoldenCare News, Industry News, John Hancock, Life Secure, Long-Term Care, and Mutual of Omaha (& Affiliates).

GoldenCare Newsletter | October 10, 2016 Edition

In this Edition This edition is jam packed with the latest announcements and news from all the Top Carriers! From GoldenCare:  Our full list of complimentary agent training events, attend a session on one of our popular topics. Our 3-in-1 Fourth Quarter Promotion has begun!   It’s the race to the finish line.   October 1st through December 31st.   See the newsletter for terms and conditions and get your Mutual of Omaha LTCi apps in for cash and a chance to win the grand prize – a 3 year lease on a brand new Ford Mustang! Our Guest Article is
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Categories: Genworth, GoldenCare News, Guarantee Trust Life, Industry News, John Hancock, Life Insurance, Life Secure, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Important Announcement from LifeSecure Insurance Company

10/10/2016 After careful analysis of our long term care insurance business and continuous review of our product offerings and overall business strategy, we have made the decision to suspend sales of our long term care insurance product in the individual markets, effective Nov. 1, 2016. Since our inception, LifeSecure has always focused on managing our business strategically and responsibly. We believe this action will allow us to further capitalize on our strengths as a company, operate more efficiently and effectively, and better serve our agents, policyholders and employer customers. Please note: Important dates and additional information regarding this decision can
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Categories: Life Secure and Long-Term Care.

Good News! | Summer 2016 GoldenCare Gazette

Our Summer 2016 GoldenCare Gazette Is Now Available! Are You Getting Your GoldenCare Advantages? Whether you’re a brand new agent, an existing agent looking for a new product or sales idea, or a seasoned pro – GoldenCare has something that can help you grow your business and increase your income. So what makes us different? This Gazette will highlight some of the tools, programs and services we offer, which put us among the top MGAs chosen by agents. Details on our 3-in-1 Promotion are also included. But don’t forget: The Third Quarter for this Promotion ends 9/30/2016! You should be
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Categories: Genworth, GoldenCare News, Guarantee Trust Life, Industry News, John Hancock, Life Insurance, Life Secure, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

New LTC Field Underwriting Guide Now Available

Our LTC Field Underwriting Guide is designed as a quick reference tool to help you answer some of the more common product and underwriting questions related to LifeSecure Insurance Company’s long term care insurance product. Click here for a complete summary of the latest revisions. Changes in the latest version include: Section 7. Underwriting – revised eligibility requirements and instructions for Simplified Issue. Section 8. Underwriting Guidelines – updates for certain medical conditions. Section 10. Uninsurable Medications – new medications added to the uninsurable medications list; some drugs not sold in the United States have been removed. Section 12. Policy
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Categories: Life Secure.

New Contact Information for Claims & Underwriting

As part of our efforts to improve the way we do business and help us deliver an even more exceptional insurance experience to you and your clients, certain contact information for LifeSecure’s Claims and Underwriting departments has changed, effective September 1st. Claims Completed claim documents must be faxed to 877-226-7315. Your clients may also submit claim documents electronically via the Policyholder Portal. All current claim forms are available in the Policyholder Portal, as well as in the PDF Library in your Agent Portal. Underwriting New fax numbers for application processing: LTC paper applications, personal worksheets & all HIPAA authorizations must
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Categories: Life Secure.

New Contact Information for Policyholder Support

Over the past few months, we’ve been working behind the scenes to improve the services and solutions that help us deliver an even more exceptional insurance experience to you and your clients. As a result, the contact information for LifeSecure’s Policyholder Support (PHS) department has changed, effective today, August 22. You and your clients can now reach Policyholder Support via:        • Email at phs@yourlifesecure.com        • Fax at 877-226-0925        • Mail at:            LifeSecure Insurance Company            Attn: PHS            P.O. Box 1019            Brighton, MI 48116-1019 Please note:  the phone number for Policyholder Support has not changed.
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Categories: Life Secure.

LifeSecure: Modified Home Office Hours

Please be aware that the LifeSecure home office will close at 12 p.m. ET on Tuesday, Aug. 16, to celebrate the hard work of our employees. This includes our Agent Support department. The following departments will remain open:         • Underwriting – until 7 p.m. ET         • Claims – until 6 p.m. ET         • Policyholder Services – until 6 p.m. ET Click here to view our calendar of modified office hours. Thank you for choosing LifeSecure Insurance Company! #goldencareagent #LifeSecure
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Categories: Life Secure.

See Insurance Differently

July 28, 2016, LifeSecure marks our 10th anniversary by launching our new brand identity! We want you and your agents to see insurance differently – that’s our new tagline at the heart of our brand. It means that we place an emphasis on fresh ideas, bold thinking, exceptional service & support, and cutting-edge products and technology to simplify insurance and deliver a more user-friendly experience. Our goal is to provide a different kind of insurance experience to help create a better future for each of our customers. We’re also unveiling a brand new logo and redesigned website. Head over to
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Categories: Life Secure and Long-Term Care.