Now Available! Lockbox Addresses for AGL New Business Applications and Initial Premiums Great news! Our new lockbox system for New Business submissions for Life and A&H products underwritten by American General Life Insurance Company (AGL) is now active and ready for your business. This means faster, more efficient, and more secure handling of your case submissions! The mailing addresses listed below are now effective for all New Business submissions and correspondence for Life and A&H products underwritten by AGL: ✓ New Business applications ✓ Initial premium payments ✓ Related forms Regular Mail Effective March 1, 2017 Overnight Mail
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AIG Operations: Service Improvement Plan 2017
We know there are challenges with new business turnaround times. We are committed to getting it right for you. If you are experiencing challenges with turn-around times or other issues on business submitted with us, please accept our sincere apologies for any disruptions your and your clients have experienced. As you may be aware, we are in the process of upgrading our multiple legacy systems to a state-of-the-art policy administration system, and we realize it hasn’t always been a smooth ride as we fully implement the new system. However, the end result will position us to be a top-tier carrier
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A&H product discontinuation (NM) and Application form changes required (DC)
Due to new regulatory requirements, the following will be implemented for American General Life Insurance (AGL) Accident and Health products offered in New Mexico and the District of Columbia, effective January 23, 2017: New Mexico — Sales of CriticalCare Plus® will be discontinued Transition rules for CriticalCare Plus in New Mexico Beginning January 23, 2017, distribution partners should discontinue active sales of CriticalCare Plus. Effective March 1, 2017, CriticalCare Plus applications from the state of New Mexico will no longer be accepted in the home office. District of Columbia — New supplemental application (AGLC110469-DC) that includes disclosure language, must be
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eStation Update: Coming Soon – Improved Security and Simplified Login
AIG is updating the eStation producer portal to make it easier to login and improve the security of the platform. Beginning February 24, the eStation website will prompt you to go through a brief registration process to use your email address to login to the site. After this process is complete, you will log in to the site using your email address as your User ID. What you can expect: When you log in to eStation for the first time after February 24, you will be asked to complete a one-time Security Update. During the Security Update process, you will
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