Now Available On AIG Forms Depot: A New Look, Improved Features!

Effective March 3, 2017, we’ve made changes to Forms Depot that make it faster, easier, and more convenient to find and order forms, and to browse and share items from our large catalog of marketing materials. What’s New on Forms Depot? Enhanced interface: You’ll see more options on the home screen to find the form or collateral you need. Advanced search capabilities: In addition to the standard search by Service Type, State, etc., users can now review and search by Favorites, Featured Items, Previous Orders, and Recently Viewed. Users can also launch a new search directly from the Search Results
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Categories: Accident Insurance, American General, and Critical Illness.

AIG New Business Bulletin: Lockbox Addresses for AGL New Business

Now Available! Lockbox Addresses for AGL New Business Applications and Initial Premiums Great news! Our new lockbox system for New Business submissions for Life and A&H products underwritten by American General Life Insurance Company (AGL) is now active and ready for your business. This means faster, more efficient, and more secure handling of your case submissions! The mailing addresses listed below are now effective for all New Business submissions and correspondence for Life and A&H products underwritten by AGL: ✓ New Business applications ✓ Initial premium payments ✓ Related forms     Regular Mail Effective March 1, 2017 Overnight Mail
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Categories: Accident Insurance, American General, and Critical Illness.

AIG Operations: Service Improvement Plan 2017

We know there are challenges with new business turnaround times. We are committed to getting it right for you. If you are experiencing challenges with turn-around times or other issues on business submitted with us, please accept our sincere apologies for any disruptions your and your clients have experienced. As you may be aware, we are in the process of upgrading our multiple legacy systems to a state-of-the-art policy administration system, and we realize it hasn’t always been a smooth ride as we fully implement the new system. However, the end result will position us to be a top-tier carrier
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Categories: Accident Insurance, American General, and Critical Illness.

A&H product discontinuation (NM) and Application form changes required (DC)

Due to new regulatory requirements, the following will be implemented for American General Life Insurance (AGL) Accident and Health products offered in New Mexico and the District of Columbia, effective January 23, 2017: New Mexico — Sales of CriticalCare Plus® will be discontinued Transition rules for CriticalCare Plus in New Mexico Beginning January 23, 2017, distribution partners should discontinue active sales of CriticalCare Plus. Effective March 1, 2017, CriticalCare Plus applications from the state of New Mexico will no longer be accepted in the home office. District of Columbia — New supplemental application (AGLC110469-DC) that includes disclosure language, must be
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Categories: Accident Insurance, American General, and Critical Illness.

eStation Update: Coming Soon – Improved Security and Simplified Login

AIG is updating the eStation producer portal to make it easier to login and improve the security of the platform. Beginning February 24, the eStation website will prompt you to go through a brief registration process to use your email address to login to the site. After this process is complete, you will log in to the site using your email address as your User ID. What you can expect: When you log in to eStation for the first time after February 24, you will be asked to complete a one-time Security Update. During the Security Update process, you will
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Categories: American General.

ePolicy Delivery Enhancements Now Available!

New features include mobile-friendly design, electronic payment status additions We’ve made several significant enhancements to ePolicy Delivery, our electronic service that helps reduce policy delivery time and eliminates mailing. These changes, which apply to our term and A&H product (see detailed list below), make ePolicy Delivery easier to navigate and more convenient for you and your clients. The ePolicy Delivery Enhancements will be effective September 23, 2016, and apply to the following products: AG Select-a-Term® AG ROP Select-a-Term® AG Accident Choice Plus® Accident Expense Plus® EmergencyCare Plus® CriticalCare Plus® AG AccidentCare Direct Plus® Read more in New Business Bulletin (16-085)
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Categories: Accident Insurance, American General, and Critical Illness.